Ruidoso True Value Ruidoso True Value
Ruidoso True Value

Return Policy

We're committed to providing a seamless and satisfying shopping experience. If you're not entirely satisfied with your purchase, we offer a customer-friendly return policy to ensure your peace of mind

Return Policy:

  • Return Period: We accept returns within 30 days of purchase.
  • Item Conditions: Returned items must be in their original packaging, unused, and free of any damage or signs of wear and tear. To ensure a smooth return process, please retain all receipts and documentation related to your purchase.
  • Proof of Purchase: Please provide a valid proof of purchase such as a sales receipt when returning an item.
  • Refund Method: We issue refunds in the original payment method used for the purchase. Credit card refunds will be credited back to the same card, while cash purchases may be refunded in cash or via store credit at the store's discretion.

Exceptions:

Please note that certain products may have specific return limitations due to safety reasons or manufacturer policies. These include outdoor power equipment, power tools, chemicals, paint, clearance items, and customized products. If you have any doubts about the return eligibility of a product, please contact us directly.

Our goal is to make your return experience as effortless as possible. If you have any questions or concerns, please don't hesitate to contact us.